Jawz Cancellation Polilcy

Cancellation Policy [The Jawz Store]

We strive to provide the best shopping experience possible. However, we understand that sometimes circumstances may change, and you may need to cancel your order.

Here's our cancellation policy :

1. *Before Shipping:* You can cancel your order before it ships. To do so, please contact our customer service team via +923215182346, info@jawz-sports.com or live chat within 12 Hours of placing your order.
2. *After Shipping:* Once your order has shipped, it cannot be cancelled. However, you can initiate a return or exchange according to our Return and Exchange Policy.

*Conditions for Cancellation*

1. Orders can only be cancelled if they have not been processed for shipping.
2. Custom or personalized orders cannot be cancelled once production has begun.
3. Orders paid through certain payment methods [e.g., bank transfer/Credit or Debit Card/Mobile Wallets Easypaisa or Jazz Cash] may have additional cancellation requirements.

*Refund Process*

1. Refunds will be processed within [4-7 business days] of cancellation.
2. Refunds will be issued in the original payment method.
3. Shipping costs will not be refunded unless the cancellation is due to our error.

*Exceptions*

1. Digital products or downloadable items are non-refundable.
2. Special orders or backordered items may have separate cancellation policies.

*Changes to This Policy*

We reserve the right to modify this cancellation policy at any time without notice.

*Last Updated:* [25/09/2024]

*Important Notes*

1. Ensure to include your order number and reason for cancellation in your request.
2. Cancellation requests received outside business hours will be processed the next business day.